About

Island City Assisted Living

Stephanie Hall, B.S., C.A.L.D

Chief Executive Officer

Welcome to Island City! I was raised as an ER Greyhound and am honored to support this amazing community. I received my Bachelor of Science in Education from WMU and continued my education as a Certified Assisted Living Director. I have been given an opportunity to not only support and assist an amazing work team at ICAL but to be involved on a daily basis with a generation that I admire and respect.

Jaime Hardesty

HR/Admissions Director

Jaime is a wonderful addition to ICAL's management team, supporting both HR and admissions. She attentively cares for staff needs and thoughtfully guides new residents and their families as they begin their journey to a new home. With over 25 years in the customer service industry, Jaime brings a diverse skill set to the ICAL team. She lives in Pleasant Lake with her husband and high school sweetheart of 25 years with their two children, Grace and Zakery. When not working, you can often find her boating, reading, bike riding or doing some sort of craft. 

Julie Metts

Director of Activities

I have been with Island City Assisted Living for many years and am proud to be the new Director of Activities. My relationship with our residents grows every day. I couldn’t be more blessed than to have the opportunity to spend my time with them.

Steve Hickman

Food Services Director

Steve brings a wealth of experience and culinary education to Island City. His commitment to scratch cooking and thoughtfully tailored menus elevates every dining experience.

National Center for Assisted Living Bronze Award

October 2020

We were only one of two assisted living facilities in the state of Michigan to receive this honor. We were presented this award virtually due to the pandemic.

Emerald Quality Award for Excellence

December 2018

Island City Assisted Living’s CEO, Sheryl James, was presented the highest Quality Award in Michigan by Linda Lawther, President of Michigan Center for Assisted Living on December 6, 2018. This Emerald Award recognizes Island City Assisted Living for our proven commitment to quality and creating measurable goals with attention to person-centered outcomes. We take pride in our mission of providing exceptional care in a safe, loving environment. Our state-of-the-art organization cares for each resident with a friendly and compassionate staff.

Sapphire Quality Achievement Award

2015

Island City Assisted Living is the proud recipient of the 2015 Quality Achievement Award from the Michigan Center for Assisted Living. Linda Lawther, President of Michigan Center for Assisted Living, presented this award to the home during the celebration of National Assisted Living Week. Linda Lawther announced that Island City Assisted Living was awarded the highest level (Sapphire Award) in Michigan and was the only recipient in the State. Linda stated that this is a great accomplishment. Measurements included quality of care and services provided to residents, quality initiatives, person centeredness, employee engagement, monitoring of capital improvement, and strategic positioning. Sheryl James, CEO, stated that she is very proud of the employees who give exceptional care to the residents and the Board of Directors for their optimal support.