About Us

Island City Assisted Living was awarded the Michigan Center for Assisted Living Sapphire Quality Award for 2015 — the only assisted living facility in Michigan to achieve the highest quality award for 2015. Our goal is to improve the quality of life, health and well being of the population we serve. Experience the beauty of Eaton Rapids with its small town charm, historical business district, picturesque Grand River, unique & historic parks, and kind & friendly people. Eaton Rapids is the perfect community to call home.

To schedule a tour, make a reservation, or if you have some questions about our community please contact one of the team members below by phone or email. Or contact us using the contact form on the website

Melissa "Missy" Scott

Director of Human Resources/Admissions

Phone: 517-233-0000

My name is Melissa “Missy” Scott. I was born and raised in Eaton Rapids. I have a Bachelor of Arts in Management and Organizational Development. My position at Island City Assisted Living is HR/Admissions Director.

Shery Miller

Director of Resident Care

Phone: 517-233-0000

I am proud to have had the privilege to work as a nurse for the last 31 years.  Many of these years have been with the elderly, specifically those with dementia.  I enjoy learning from our residents and coaching care staff to meet our resident’s individual needs.

Kelly Klassen

Director of Activities

Phone: 517-233-0000

Kelly is responsible for the planning and implementation of activities for nursing home residents. Designs programs to encourage socialization, provide entertainment, relaxation, and fulfillment, and improve daily living skills.

Sheryl James, CALD, MS


Phone: 517-233-0000

Sheryl oversees the operations of the center, and ensures that every resident gets the quality of care they deserve.

Stephanie Hall

Executive Assistant

My name is Stephanie and I graduated as a Greyhound here in Eaton Rapids.  I have my Bachelors of Science in Education from WMU. I have been given an opportunity to not only support and assist an amazing work team here at ICAL, but to be involved on a daily basis with a generation that I admire and respect.

Dustin Heisler

Food and Beverage DIrector

Dustin Heisler is a Food and Beverage Director who works with Residents & Their family’s to ensure an excellent dining experience. We improved health conditions though a holistic view, this is achieved by working closely with the nurse.

Dustin knows that good health is supported by proper diet and nutrition. And feels that diet is the essential key to all successful healing.

Dustin has worked internationally as a chef consultant from boutique casual fast restaurants to some of the worlds largest and finest restaurants, hotels and resorts.  

Dustin is a classically trained chef with varying Culinary and business achievement awards from all over the map.

”Let food be thy medicine and medicine be thy food.” – Hippocrates



Island City Assisted Living’s CEO, Sheryl James, was presented the highest Quality Award in Michigan by Linda Lawther, President of Michigan Center for Assisted Living (MCAL) on December 6, 2018.  This Emerald Award recognizes Island City Assisted Living (ICAL) for their proven commitment to quality and creating measurable goals with attention to person centered outcomes.  We take pride in our mission of providing exceptional care in a safe and loving environment.  ICAL is a state-of-the-art organization that cares for each resident with a friendly and compassionate staff.  Please contact Sheryl James @ (517) 233-0000 for a tour.


Island City Assisted Living is the proud recipient of the 2015 Quality Achievement Award from the Michigan Center for Assisted Living.  Linda Lawther, President of Michigan Center for Assisted Living presented this award to the home during the celebration of National Assisted Living Week.  Linda Lawther announced that Island City Assisted Living was awarded the highest level (Sapphire Award) in Michigan and was the only recipient in the State.  Linda stated that this is a great accomplishment.  Measurements included quality of care and services provided to residents, quality initiatives, person centeredness, employee engagement, monitoring of capital improvement and strategic positioning.   Sheryl James, CEO stated that she is very proud of the employees who give exceptional care to the residents and the Board of Directors for their optimal support.